Gladly Site Terms & Conditions

Welcome to Sandyland TIC Management Inc. (a “Gladly Site”), where happiness meets your community. This website is owned by Clear Community LLC but operated solely and exclusively by Sandyland TIC Management Inc. (“Company” or “we”).

The following Terms & Conditions, together with our Privacy Policy (collectively, "Terms & Conditions") govern your access to and use of the Gladly Site, including any content (including document forms), functionality, and services offered on or through such website and platform.

As a user of this Gladly Site, “you” refers to you as an individual and a prospective or current member of our association. By clicking to “accept” or “agree” to the Terms & Conditions, you represent and warrant that (i) you are at least 18 years of age, (ii) you have legal authority to enter into a legally binding obligation on whose behalf you are acting (where applicable), and (iii) you will only use this Gladly Site for legitimate purposes.

When you check your acceptance of the Terms & Conditions, this creates a binding legal agreement between you and the Company. If you find these Terms & Conditions to be unacceptable, you must immediately terminate your use of this Gladly Site.

We may update these Terms & Conditions at any time upon prior written notice (typically by email). Your continued use of this Gladly Site after our written notice signals your acceptance to continue to be bound by these Terms & Conditions. If you find these updated Terms & Conditions to be unacceptable, you may not use this Gladly Site.

  1. Account Registration (or Deactivation) and Security
    1. In order to utilize all the features of this Gladly Site, you must create an account.
    2. When you create an account, you will be asked to create a username. You understand that you may not (i) select or use a name of a person with the intent to impersonate that person; or (ii) use a name that we, in our sole discretion, deem offensive.
    3. It is a condition of your use of this Gladly Site that all the information you provide on this Gladly Site is true, current, and complete.
    4. You will be responsible for maintaining the confidentiality of your password. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
    5. You agree that all information you provide to register with this Gladly Site is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. Registration done through Apple and Google (where applicable) will be governed by their authentication policies.
    6. You agree not to share your account with any unauthorized person. If you share your account with a third person or authorize another person to use your account, you are solely responsible for any activity made through your account, whether or not such activities were known to you.
    7. You shall notify us of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or account information.
  2. Usage and Communications
    1. We reserve the right to withdraw or amend this Gladly Site in our sole discretion without notice. We will not be liable if for any reason all or any parts of this Gladly Site is unavailable at any time or for any period.
    2. You may only use this Gladly Site for your business and/or commercial use only pertaining to your community association.
    3. You agree we may communicate with you for any purpose, including but not limited to community news, administrative purposes, service announcements, and marketing/promotional messages through this Gladly Site.
    4. You understand that all communications between you and us that is conducted through this Gladly Site may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  3. Your Usage of this Gladly Site
    1. You understand that you must maintain separate copies (whether hard copies, digital copies, or both) of all documents you upload onto or download from this Gladly Site. We make no representation or warranty that the documents may be accessible at all times or any particular time.
    2. You agree that any information you submit on this Gladly Site will include true, current, and complete information.
    3. You agree that your usage of this Gladly Site will conform to our community guidelines. Your usage shall not:
      • be unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
      • be obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us);
      • ridicule, mock, disparage, intimidate, or abuse anyone;
      • contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;
      • violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
      • make misleading, deceptive, and/or untruthful representations about your space;
      • infringes, misappropriates, or violates a third party’s intellectual property rights;
      • otherwise violate, or link to material that violates, any provision of these Terms & Conditions, or any applicable law or regulation.
      4. You agree that we may suspend or terminate your account if we believe you do not conform to our community guidelines. We may also prohibit you from registering and creating a new account.
  4. Payment Information through Gladly
    1. This Gladly Site may provide a payment account for remittance of payments. You understand and agree that your payment account will be connected to a valid and lawful account (e.g. bank account; credit card) associated with you.
    2. You acknowledge that you are solely responsible for maintaining your payment account.
  5. Code of Conduct for Users, Your Responsibility, and Our Response to Unacceptable Activity
    1. You agree not to use any or all parts of this Gladly Site, including its content, functionality, or services for any non-acceptable, illegal, not legitimate, and/or a prohibited use or else your account may be suspended or terminated without notice.
    2. You agree that all communications between you & us through this Gladly Site must be conducted in a courteous and respectful manner. Any aggressive, threatening, offensive, disturbing, excessive, discriminatory, obscene, calumnious, hateful, or disrespectful communication between you and another user, whether explicit or implied, may cause your account to be limited, suspended, or terminated.
    3. Non-Acceptable and Prohibited Uses. You must abstain from the following or risk temporary or permanent suspension of/through Gladly:
      • Using this Gladly Site for any purpose other than which it is intended.
      • Using or attempting to use another user’s account.
      • Attempting to impersonate any person.
      • Using identifying information in any way that could be considered defamatory, threatening, aggressive, hateful, insulting, calumnious, discriminatory, obscene, or disrespectful.
      • Using for the purpose of exploiting, harming, or attempting to exploit or harm minors.
      • Obtaining any unauthorized user information (e.g. profile) for any purpose.
      • Obtaining and/or compiling statistical information from Gladly concerning Gladly, Gladly users, user data, or otherwise.
      • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
      • Using this Gladly Site in conjunction with any device or service designed to circumvent technological measures employed to control access to, or the rights in, any user profile.
      • Using this Gladly Site in any manner that could disable, overburden, damage, or impair this Gladly Site or interfere with any other party’s use of this Gladly Site.
      • Using this Gladly Site for advertising, trading of goods or services, or other commercial use except as permitted by us.
      • Uploading any programs that may cause a disruption to this Gladly Site.
      • Taking any action that violates the laws of applicable local, state, federal or international governmental bodies.
    4. You acknowledge and agree that any legal documents provided by us through this Gladly Site will be reviewed by you and your attorney.
    5. You agree that we reserve the right to suspend your account for any suspected violation of the Terms & Conditions as we investigate such suspected violations.
    6. If you have conducted any fraudulent, illegitimate, or any unauthorized activity, we reserve the right to take any necessary legal action, and you may be liable for monetary losses to us, including litigation costs and damages.
    7. The Company will cooperate with any and all appropriate legal authorities in investigating claims of illegal activity.
  6. Disputes Between You and Your Community Association
    1. You acknowledge and agree that any disputes between you and your community association concerning your Gladly account will be finally resolved by us.
    2. Upon our review, we will decide if your account should be suspended or terminated or whether your usage of your Gladly account be limited in any manner. You agree that any decision made by Gladly will be final, binding, and non-appealable to a court of law.
  7. Advertising, Sponsorship, and Promotional Emails
    1. You agree that we may place advertising on this Gladly Site from third-party providers.
    2. You acknowledge and agree that some of our advertisements may feature our sponsors. Our sponsors are those persons with whom we have exchanged consideration for value such as money or reciprocal promotion of platforms.
  8. Intellectual Property Rights
    1. You acknowledge that this Gladly Site and any underlying technology, text, graphics, icons, photographs, scripts, links, electronic art, animations, audio, photos, images, videos (which may include sound and/or music), graphics, and other data (together with the selection and arrangement of the aforementioned works, collectively, the “Gladly Content”) used in connection with this Gladly Site, and all Gladly Content are provided by us, Clear Community, LLC or third-party providers and are the intellectual property of the us, Clear Community, LLC and/or such third parties. Gladly Content is may be protected under copyright, trademark, and other proprietary and intellectual property right laws.
    2. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of this Gladly Site and/or Gladly Content, your right to use this Gladly Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to this Gladly Site is transferred to you, and all rights not expressly granted are reserved by the relevant rights holder. Any use of any Gladly content not expressly permitted by these Terms & Conditions is a breach of these Terms & Conditions and may violate copyright, trademark, and other laws.
  9. Third Party Services and Content
    1. This Gladly Site may contain links through content, suggestions, advertising, and otherwise to third party websites, apps, platforms, and other resources (collectively (“Third Party Sites”). These links are made to Third Party Sites that are not under the control of, reviewed, monitored, or endorsed by the Company, and as such the Company is not responsible or liable for any information, content, or any other materials of any linked website. Such links are provided for convenience and/or general information purposes only. You agree that you are solely responsible and liable for any interactions you may have with such linked Third Party Sites. You acknowledge and agree that we shall not be responsible or liable, both directly or indirectly, for any damage or loss whatsoever caused, or alleged to be caused by or in connection with the use of or reliance upon any such third-party goods or services, or content, available through any Third Party Sites.
  10. Our Liability, Disclaimer of Warranty, And Limitations Of Liability
    1. You understand that we cannot and do not guarantee or warrant this Gladly Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
    2. THIS GLADLY SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. IN NO EVENT WILL THE COMPANY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF GLADLY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF YOUR USE OF OR INABILITY TO ACCESS THIS GLADLY SITE OR USE THIS GLADLY SITE, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS, LOSS OF GOODWILL, LOST BUSINESS, LOST DATA, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS GLADLY SITE’S RECORDS, PROGRAMS, OR SERVICES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS GLADLY SITE, OR WITH ANY OF THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS GLADLY SITE.
    3. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SITE LINKED TO IT.
    4. YOUR USE OF THIS GLADLY SITE, INCLUDING ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS GLADLY SITE, IS AT YOUR OWN RISK. THIS GLADLY SITE, INCLUDING ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH GLADLY ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER US NOR Clear Community, LLC MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER US NOR CLEAR COMMUNITY, LLC REPRESENTS OR WARRANTS THAT THIS GLADLY SITE, INCLUDING ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS GLADLY SITE, WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THIS GLADLY SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THIS GLADLY SITE MEETS YOUR NEEDS OR EXPECTATIONS.
    5. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, CLEAR COMMUNITY LLC, AND THEIR RESPECTIVE SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THIS GLADLY SITE, INCLUDING ANY CONTENT ON THIS GLADLY SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
    6. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES THIS GLADLY SITE’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
    7. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS & CONDITIONS OR THE WEBSITE MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
    8. We strongly recommend you purchase insurance for full legal coverage suitable for your needs.
  11. Privacy
    1. As a user of this Gladly Site, you acknowledge and agree any collection, use, storage, display, disclosure, or use (each of the foregoing activity, a “process” or “processing”) of your personal information or data is between you and us. Please contact us on how your personal information is processed and/or review our Privacy Policy.
  12. Indemnification
    1. You agree to fully indemnify us and our service providers, and our respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to (i) your violation of these Terms & Conditions, (ii) your use of this Gladly Site, (iii) your use of any information obtained from this Gladly Site, (iv) any claim of defamation, invasion of privacy, right of publicity, infringement of intellectual property or other proprietary rights relating to your use of this Gladly Site.
    2. You agree to fully indemnify us and our service providers, and our respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to any breach of personal information occurring on this Gladly Site or any other conduct, whether willful or negligent, the violates you privacy rights.
  13. Miscellaneous
    1. This Terms & Conditions shall be governed by and construed in accordance with the laws of the New York, U.S.A. applicable to agreements executed and fully performed therein. It is agreed that any action or proceeding which involves a controversy will be brought only in a state court or the federal Southern District of New York.
    2. If any provision of this Agreement is determined by any court of competent jurisdiction to be unenforceable, such provision shall be interpreted to have the broadest application as shall be enforceable. The unenforceability of any particular provision of this Agreement shall not affect any other provision hereof, which shall continue in full force and effect.
    3. No waiver by us of any term or condition set out in these Terms & Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision.
    4. Unless otherwise stated, all feedback, comments, requests for technical support, and other communications relating to this Gladly Site should be directed to hello@gogladly.com.
    5. The Terms & Conditions and our Privacy Policy constitute the sole and entire agreement between you and us regarding this Gladly Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding this Gladly Site.